- Special Sections
- Public Notices
If you have a child support case in Carroll County and feel like you are being treated unfairly by the case workers — whether you are the one getting or sending support — you can report your issue to either Jim Monk or his assistant Nick Marsh at (502) 732-7009. Just make an appointment.
Mr. Marsh is new and is changing some things and assures me he will listen to your complaint and look into it. The case workers and other people in that office work for Mr. Monk.
If after you speak to one of them and you still feel like you are being treated unfairly, you can report them all to the Kentucky Ombudsman at 1-800-372-2973. Just call between 8 a.m. and 4 p.m., leave a message about your complaint and they will return your call.
So to all the ladies I listened to in court a few weeks ago, here is what you can do and who you can call. You do not have to just accept being treated poorly by the people who were hired to help you collect support for your child, no matter who you are, who you are related to, or whether they like you or not.