Carroll County Fiscal Court voted to change its health insurance provider to Humana at the Nov. 25, meeting.
Fiscal Court had contracted with Bluegrass Family Health last year. County employees had a number of complaints and issues with the provider this year.
The complaints were about the timing of deductible updates and issues with claims primarily on the prescription side. Another complaint was Cincinnati doctors not being in the network. Magistrate Floyd Bowling said fiscal court knew the out-of-network issue from the beginning.